info@paellasadomicilio.com<\/a><\/p>\nHereinafter, the Data Controller.<\/p>\n
Personal data records<\/p>\n
In compliance with the GDPR and the LOPD-GDD, Users are informed that the personal data collected by Paellas a Domicilio through the forms enabled on the Website, email communications, telephone calls, WhatsApp messages or other contact methods will be incorporated and processed for the purpose of handling information requests, managing quotations, processing reservations, responding to queries, providing the requested services and maintaining the relationship established between Paellas a Domicilio and the User.<\/p>\n
Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless a legal exception applies, the Data Controller shall keep a record of processing activities specifying, according to their purposes, the processing activities carried out and the other circumstances established by current regulations.<\/p>\n
Principles applicable to the processing of personal data<\/p>\n
The processing of the User\u2019s personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Organic Law 3\/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights:<\/p>\n
Principle of lawfulness, fairness and transparency: personal data shall be processed lawfully, fairly and transparently for the User.<\/p>\n
Principle of purpose limitation: personal data shall be collected for specified, explicit and legitimate purposes.<\/p>\n
Principle of data minimisation: the personal data collected shall be only what is strictly necessary in relation to the purposes for which it is processed.<\/p>\n
Principle of accuracy: personal data must be accurate and kept up to date.<\/p>\n
Principle of storage limitation: personal data shall only be kept for the time necessary to fulfil the purpose for which it was collected.<\/p>\n
Principle of integrity and confidentiality: personal data shall be processed in a way that ensures appropriate security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage.<\/p>\n
Principle of accountability: the Data Controller shall be responsible for ensuring compliance with the above principles.<\/p>\n
Categories of personal data<\/p>\n
The categories of data that Paellas a Domicilio may process are identification and contact data, such as name, surname, telephone number, email, delivery address or event location, as well as any data necessary to manage queries, quotations, reservations, orders or the provision of gastronomic services.<\/p>\n
Data related to the requested service may also be processed, such as event date, number of diners, type of service, observations provided by the User, preferences voluntarily communicated, logistical needs or information necessary for the proper organisation of the order or event.<\/p>\n
In principle, Paellas a Domicilio does not request or process special categories of personal data within the meaning of Article 9 of the GDPR. However, if the User voluntarily communicates information related to allergies, food intolerances, dietary restrictions or other health-related circumstances for the proper provision of the service, such data will be processed solely to handle the User\u2019s specific request and with the guarantees required by applicable regulations.<\/p>\n
Legal basis for the processing of personal data<\/p>\n
The legal basis for the processing of personal data may be:<\/p>\n
The User\u2019s consent, when the User provides their data through contact forms, information requests, email communications, telephone, WhatsApp or other enabled channels.<\/p>\n
The performance of pre-contractual or contractual measures, when the data is necessary to prepare a quotation, manage a reservation, process an order, provide a paella delivery service, catering, event service or any other requested service.<\/p>\n
Compliance with legal obligations applicable to the Data Controller.<\/p>\n
The legitimate interest of the Data Controller, where applicable, to maintain communications related to previous requests, improve the service, guarantee the security of the Website or handle claims.<\/p>\n
The User shall have the right to withdraw their consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.<\/p>\n
On occasions when the User must or may provide their data through forms to make queries, request information, request quotations or contract services, they will be informed if the completion of any field is mandatory because it is essential to properly handle the request.<\/p>\n
Purposes for which personal data is processed<\/p>\n
Personal data is collected and managed by Paellas a Domicilio for the following purposes:<\/p>\n
Handle information requests made by the User.<\/p>\n
Respond to queries sent through the contact form, email, telephone, WhatsApp or other enabled channels.<\/p>\n
Prepare and send personalised quotations.<\/p>\n
Manage reservations, orders and services for paellas delivered to your home, takeaway paellas, rice dishes, fideu\u00e0s, catering, weddings, events, celebrations, business lunches or other gastronomic services.<\/p>\n
Coordinate dates, times, delivery addresses, event location, number of diners and logistical needs.<\/p>\n
Manage communications related to the requested service.<\/p>\n
Handle incidents, changes, cancellations or claims.<\/p>\n
Comply with legal, tax, administrative or accounting obligations where applicable.<\/p>\n
Improve the quality, operation, browsing and security of the Website.<\/p>\n
Carry out internal statistical analyses on the use of the Website, whenever possible in aggregated or anonymised form.<\/p>\n
At the time personal data is obtained, the User will be informed of the specific purpose or purposes of the processing for which such data will be used.<\/p>\n
Retention periods for personal data<\/p>\n
Personal data shall only be kept for the time necessary to fulfil the purpose for which it was collected and, where applicable, for the periods necessary to comply with legal obligations, handle possible liabilities or manage claims.<\/p>\n
In general, data arising from queries or information requests may be kept for a maximum period of 12 months, unless a commercial, contractual or service provision relationship is established, in which case it may be kept for the time necessary to manage that relationship and comply with applicable legal obligations.<\/p>\n
When the User requests the deletion of their data, it will be blocked for the legally required periods and subsequently deleted, unless there is a legal basis that allows or requires its retention.<\/p>\n
Recipients of personal data<\/p>\n
The User\u2019s personal data shall not be transferred to third parties, except where legally required or when necessary for the proper provision of the requested service.<\/p>\n
In certain cases, providers that supply services to the Data Controller may have access to personal data, such as web hosting services, technical maintenance, email, form tools, communication systems, bookkeeping, consultancy, technological services or platforms necessary for the operation of the Website and the provision of the service.<\/p>\n
These providers will process the data only following the instructions of the Data Controller and as data processors, where applicable, with the guarantees required by current regulations.<\/p>\n
If the Data Controller intends to transfer personal data to a third country or international organisation, the User will be informed, where applicable, of such transfer, as well as of the existence or absence of an adequacy decision by the European Commission or of the applicable safeguards.<\/p>\n
Personal data of minors<\/p>\n
In compliance with Articles 8 of the GDPR and 7 of Organic Law 3\/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, only persons over 14 years of age may lawfully give their consent to the processing of their personal data.<\/p>\n
If the person is under 14 years of age, the consent of their parents, guardians or legal representatives will be required for the processing of their personal data, and such processing will only be considered lawful to the extent that such authorisation has been granted.<\/p>\n
Confidentiality and security of personal data<\/p>\n
Paellas a Domicilio undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, in order to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, as well as unauthorised disclosure of or access to such data.<\/p>\n
The Website may have an SSL certificate, which allows personal data to be transmitted securely and confidentially through encrypted communication between the server and the User.<\/p>\n
However, since it is not possible to guarantee the absolute invulnerability of the internet or the total absence of fraudulent access by third parties, the Data Controller undertakes to notify the User, where appropriate and without undue delay, of any personal data security breach that is likely to entail a high risk to the rights and freedoms of natural persons.<\/p>\n
In accordance with Article 4 of the GDPR, a personal data security breach means any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed.<\/p>\n
Personal data shall be treated as confidential by the Data Controller, who undertakes to guarantee, by legal or contractual obligation, that such confidentiality is respected by employees, collaborators, providers and any person who may have authorised access to the information.<\/p>\n
Rights arising from the processing of personal data<\/p>\n
The User may exercise the following rights before the Data Controller, as recognised in the GDPR and in Organic Law 3\/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights:<\/p>\n
Right of access: the User\u2019s right to obtain confirmation as to whether or not their personal data is being processed and, if so, to obtain information about such data and the processing carried out.<\/p>\n
Right to rectification: the User\u2019s right to request the modification of their personal data when it is inaccurate or incomplete.<\/p>\n
Right to erasure or right to be forgotten: the User\u2019s right to request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected or processed, when they withdraw their consent, when they object to the processing and there are no overriding legitimate grounds for continuing it, when the data has been unlawfully processed or when it must be deleted in compliance with a legal obligation.<\/p>\n
Right to restriction of processing: the User\u2019s right to request the restriction of the processing of their personal data when they contest its accuracy, when the processing is unlawful, when the Data Controller no longer needs the data but the User needs it to file, exercise or defend claims, or when the User has objected to the processing.<\/p>\n
Right to data portability: where the processing is carried out by automated means and is based on consent or on a contract, the User shall have the right to receive their personal data in a structured, commonly used and machine-readable format, and to transmit it to another data controller.<\/p>\n
Right to object: the User\u2019s right to object to the processing of their personal data in certain circumstances.<\/p>\n
Right not to be subject to automated decisions: the User\u2019s right not to be subject to a decision based solely on automated processing of their personal data, including profiling, unless current legislation provides otherwise.<\/p>\n
The User may exercise their rights by sending a written communication to the Data Controller with the reference \u201cGDPR-paellasadomicilio.com\u201d, specifying:<\/p>\n
User\u2019s name and surname.<\/p>\n
Copy of DNI, NIE, passport or other valid document proving their identity. In cases where representation is accepted, identification of the person representing the User and the document proving such representation will also be required.<\/p>\n
Specific request being made.<\/p>\n
Address or email for notification purposes.<\/p>\n
Date and signature of the applicant, where applicable.<\/p>\n
Any document supporting the request, if necessary.<\/p>\n
This request and any attached documents may be sent to the following postal address or email address:<\/p>\n
Postal address: [FULL REGISTERED ADDRESS]\n
Email address: info@paellasadomicilio.com<\/a><\/p>\nLinks to third-party websites<\/p>\n
The Website may include hyperlinks or links that allow access to third-party websites other than Paellas a Domicilio, which are therefore not operated by the Data Controller.<\/p>\n
The owners of such websites will have their own privacy and data protection policies, and they will be responsible, in each case, for their own processing and privacy practices.<\/p>\n
Paellas a Domicilio assumes no responsibility for the content, operation, policies, conditions or privacy practices of third-party websites linked from this Website.<\/p>\n
Complaints to the supervisory authority<\/p>\n
If the User considers that there is a problem or infringement of current regulations in the way their personal data is being processed, they shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority.<\/p>\n
In Spain, the supervisory authority is the Spanish Data Protection Agency.<\/p>\n
II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY<\/p>\n
The User must have read and agree with the conditions on personal data protection contained in this Privacy Policy, and must accept the processing of their personal data so that the Data Controller may proceed with it in the manner, for the periods and for the purposes indicated.<\/p>\n
Use of the Website implies acceptance of this Privacy Policy.<\/p>\n
Paellas a Domicilio reserves the right to modify its Privacy Policy according to its own criteria, due to legislative, case-law or doctrinal changes from the Spanish Data Protection Agency, or due to changes in the activity, services or operation of the Website.<\/p>\n
Changes or updates to this Privacy Policy may be published on this same page.<\/p>\n","protected":false},"excerpt":{"rendered":"
WEBSITE PRIVACY POLICY paellasadomicilio.com I. PRIVACY AND DATA PROTECTION POLICY In compliance with current legislation, Paellas a Domicilio, hereinafter also referred to as the Website, undertakes to adopt the necessary technical and organisational measures, according to the appropriate level of security for the risk of the personal data collected. Laws incorporated into this privacy policy…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-265","page","type-page","status-publish","hentry"],"yoast_head":"\n
Privacy policy - Paellas a domicilio<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - Paellas a domicilio\" \/>\n<meta property=\"og:description\" content=\"WEBSITE PRIVACY POLICY paellasadomicilio.com I. PRIVACY AND DATA PROTECTION POLICY In compliance with current legislation, Paellas a Domicilio, hereinafter also referred to as the Website, undertakes to adopt the necessary technical and organisational measures, according to the appropriate level of security for the risk of the personal data collected. Laws incorporated into this privacy policy...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/paellasadomicilio.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Paellas a domicilio\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-11T10:46:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/privacy-policy\\\/\",\"url\":\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/privacy-policy\\\/\",\"name\":\"Privacy policy - Paellas a domicilio\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/#website\"},\"datePublished\":\"2026-06-19T09:16:40+00:00\",\"dateModified\":\"2026-07-11T10:46:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/privacy-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/privacy-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/privacy-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/\",\"name\":\"Paellas a domicilio\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/paellasadomicilio.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Privacy policy - Paellas a domicilio","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Privacy policy - Paellas a domicilio","og_description":"WEBSITE PRIVACY POLICY paellasadomicilio.com I. PRIVACY AND DATA PROTECTION POLICY In compliance with current legislation, Paellas a Domicilio, hereinafter also referred to as the Website, undertakes to adopt the necessary technical and organisational measures, according to the appropriate level of security for the risk of the personal data collected. Laws incorporated into this privacy policy...","og_url":"https:\/\/paellasadomicilio.com\/en\/privacy-policy\/","og_site_name":"Paellas a domicilio","article_modified_time":"2026-07-11T10:46:13+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/paellasadomicilio.com\/en\/privacy-policy\/","url":"https:\/\/paellasadomicilio.com\/en\/privacy-policy\/","name":"Privacy policy - Paellas a domicilio","isPartOf":{"@id":"https:\/\/paellasadomicilio.com\/en\/#website"},"datePublished":"2026-06-19T09:16:40+00:00","dateModified":"2026-07-11T10:46:13+00:00","breadcrumb":{"@id":"https:\/\/paellasadomicilio.com\/en\/privacy-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/paellasadomicilio.com\/en\/privacy-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/paellasadomicilio.com\/en\/privacy-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/paellasadomicilio.com\/en\/"},{"@type":"ListItem","position":2,"name":"Privacy policy"}]},{"@type":"WebSite","@id":"https:\/\/paellasadomicilio.com\/en\/#website","url":"https:\/\/paellasadomicilio.com\/en\/","name":"Paellas a domicilio","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/paellasadomicilio.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/paellasadomicilio.com\/en\/wp-json\/wp\/v2\/pages\/265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/paellasadomicilio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/paellasadomicilio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/paellasadomicilio.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/paellasadomicilio.com\/en\/wp-json\/wp\/v2\/comments?post=265"}],"version-history":[{"count":1,"href":"https:\/\/paellasadomicilio.com\/en\/wp-json\/wp\/v2\/pages\/265\/revisions"}],"predecessor-version":[{"id":308,"href":"https:\/\/paellasadomicilio.com\/en\/wp-json\/wp\/v2\/pages\/265\/revisions\/308"}],"wp:attachment":[{"href":"https:\/\/paellasadomicilio.com\/en\/wp-json\/wp\/v2\/media?parent=265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}